Privacy Policy

Last updated: August 20, 2026

1. Scope

EPICK Inc. ("EPICK," "we," "us") operates the EPICK mobile application and website. EPICK is a software interface to ProphetX LLC. ProphetX operates the trading account, performs identity and eligibility checks, holds funds, and executes and settles trades under its own terms and privacy policy.

This policy explains the personal information EPICK collects, how we use it, and the choices available to you.

2. Information we collect

Information you provide to EPICK:

  • name, email address, phone number, username and login credentials;
  • date of birth and address;
  • the last four digits of your Social Security number, used for verification and fraud prevention;
  • support messages, feedback, notification settings, favorites and display preferences.

EPICK does not store your full Social Security number, government-identification images, source-of-funds records, bank-account credentials, payment-card numbers or other payment-instrument data.

Information collected automatically:

  • device type, operating system, app version, device or app identifiers and IP address;
  • screens viewed, features used, session times, interactions, crash reports and error logs;
  • analytics generated through Firebase and crash diagnostics generated through Bugsnag.

ProphetX performs precise-geolocation checks used for trading eligibility. EPICK does not receive or store precise geolocation.

Information received from ProphetX:

  • a ProphetX account identifier and KYC status;
  • wallet balance; and
  • transaction metadata, including transaction type, amount, balance before and after, timestamp, type code, reference ID, contract ID and transaction ID.

This metadata may describe orders, fees, deposits and withdrawals. It does not include bank-account or payment-card credentials. EPICK uses it to display account activity, provide support, reconcile records, protect security and prevent fraud. We do not use it for advertising, trading models or market-intelligence products.

Information moves between EPICK and ProphetX only after you provide affirmative consent to both EPICK and ProphetX. Continued use of EPICK trading functionality requires that data exchange.

There is no separate data-sharing opt-out while continuing to use the integrated trading service. You may use the Delete Account function in the EPICK App. It deletes both your EPICK account and the connected ProphetX account. If the account contains funds, you must withdraw them before deletion can be completed.

Unsubscribing from marketing is separate from account closure. Use the unsubscribe link in an email, and manage push notifications in your device settings.

4. How we use information

We use personal information to:

  • create, authenticate and secure your EPICK account;
  • connect the EPICK App to ProphetX;
  • display wallet and transaction information;
  • provide support and communicate service information;
  • understand and improve app performance and usage;
  • detect fraud, abuse and security incidents;
  • send marketing where permitted and until you opt out; and
  • comply with legal, recordkeeping and dispute-resolution obligations.

EPICK does not use your information to advise you on trades. ProphetX makes account-opening, identity-verification, geolocation and trading-eligibility determinations.

5. Sharing

We may share personal information with:

  • ProphetX, to operate the integrated service after the required consents;
  • service providers, including AWS for hosting, Firebase for analytics, Bugsnag for crash reporting, and private Loki infrastructure for operational logging;
  • legal recipients, when required by law or reasonably necessary to protect rights, safety and security; and
  • a successor, as part of a lawful merger, acquisition, financing, reorganization, bankruptcy, or sale of EPICK, its business, intellectual property or other assets, subject to applicable law.

Our service providers are contractually restricted to processing information on our instructions and may not use it for their own marketing or sell it.

EPICK has never sold personal information to third parties. We do not sell personal information or share it for cross-context behavioral advertising.

6. Retention

We retain account information while your account is active. The last four digits of your Social Security number are retained for the life of the account. Marketing and user communications, transaction metadata, and financial, security or regulatory records are retained for as long as reasonably necessary for operations, legal compliance, security, fraud prevention and dispute resolution. We then delete or anonymize information unless a longer period is required by law.

7. Security

EPICK uses encryption in transit and at rest, access controls, private monitoring and logging, and incident-response procedures designed to protect personal information. No system is perfectly secure. Keep your credentials private and notify us if you suspect unauthorized access.

8. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, obtain a portable copy of, or restrict processing of your personal information, and to appeal a denied request. These rights may apply in California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah and Virginia.

Submit a request or appeal to support@epickfantasy.com. We generally respond within 45 days and may extend that period to 90 days where permitted. We respond to appeals within 30 days where required. We will not discriminate against you for exercising a privacy right.

Some records cannot be deleted while they remain necessary for legal, security, fraud-prevention or dispute purposes. ProphetX-held records are governed by ProphetX's privacy policy; a request to EPICK does not alter ProphetX's independent retention obligations.

9. Children

The EPICK App is for adults only. You must be over 18, or the minimum legal age of majority in your jurisdiction, whichever is higher. We do not knowingly collect information from anyone below that age and will delete it if we learn that we have done so, subject to legal obligations.

10. Changes

We may update this policy and will post the updated date here. Depending on the nature of a material change, we may provide notice in-app or by email, or request fresh affirmative consent.

11. Contact

Email: support@epickfantasy.com

For information held by ProphetX, including its identity records, funds and trading records, contact ProphetX through the ProphetX Help Center.